Easypaisa works on all four major Pakistani mobile networks: Jazz, Zong, Ufone, and Telenor. You can register through the app or, if your phone can’t run it, with a short USSD code. This guide covers both routes and common problems during registration.
Quick Answer: To create an Easypaisa account, install the official app, enter your mobile number, CNIC number, and CNIC issue date, then verify the OTP. Accept the terms and set a five-digit PIN. Without the app, dial *786# on Telenor or *2262# on Jazz, Zong, or Ufone. Your SIM must be registered in your name.

Can You Create an Easypaisa Account on Any SIM?
Yes. Easypaisa’s FAQ places no network restriction on account opening, so a Telenor SIM isn’t required. Jazz, Zong, and Ufone numbers follow the same steps in the app, and your network only decides which USSD code you dial.
|
Mobile Network |
App Registration |
USSD Code |
|
Telenor |
Supported |
*786# |
|
Jazz |
Supported |
*2262# |
|
Zong |
Supported |
*2262# |
|
Ufone |
Supported |
*2262# |
Choose a number you actively use that is registered in your name against your CNIC. Under Easypaisa’s account terms, the mobile number must belong to the applicant according to Pakistan Telecommunication Authority (PTA) records.
You need access to that SIM for verification messages and account recovery. A SIM registered to someone else does not meet the bank’s ownership requirement, even if you can receive its OTP.
If you’re unsure which SIMs are linked to your identity, read this guide on how to check and block unauthorized SIMs on your CNIC.
What Do You Need to Open an Easypaisa Account?
There’s no account opening fee for standard registration, and it needs no paperwork beyond your identity details. You don’t need an existing bank account, and standard registration can usually be completed without visiting a shop. Have these ready before you start:
- A valid, unexpired CNIC, along with its number and date of issue
- An active Pakistani mobile number registered in your name that can receive OTP messages
- A smartphone with internet for app signup, or a phone with network signal for USSD signup
Easypaisa takes your account name from your CNIC, so you can’t freely choose or edit it later. Each CNIC can normally hold only one standard personal Easypaisa mobile account, so an older registration will block a new signup.
The bank may request additional documents or identity checks before approving an account. Completing the initial steps does not guarantee approval.
How to Create an Easypaisa Account Using the Mobile App
Start here if you have a smartphone, since the app gives you the full menu for payments and account settings. Screen order can change between app versions, so follow the prompts on your phone if they differ from these steps.
- Download Easypaisa from Google Play, the Apple App Store, or Huawei AppGallery. The links on Easypaisa’s website take you to the official listings.
- Open the app, enter your mobile number, and tap Next.
- Enter your CNIC number and date of issue, then tap Register.
- Wait for the OTP. The app usually fetches it automatically. If it doesn’t, check your SMS inbox and enter the code manually.
- Read and accept the terms and conditions.
- Create a five-digit PIN.
- Sign in with your number and PIN to confirm that the account opens.
If an account already exists on your number but you never set a PIN, the same steps may take you to the PIN screen after OTP verification.
Additional verification may be required before the account becomes fully operational.
How to Choose a Secure Easypaisa PIN
Easypaisa rejects a PIN that runs in ascending order, repeats a digit more than three times, or matches one of your old PINs. Those rules still allow weak choices, so avoid digits from your birth date, phone number, or CNIC.
Keep the PIN out of your phone notes, and cover the keypad when you enter it in public. If you forget it later, tap Forgot PIN on the login screen.
How to Create an Easypaisa Account Without the App
USSD registration uses a short account opening code and on-screen prompts, which suits basic phones, low storage, and weak data connections. The menu has fewer account-management options than the app, but you can sign in to the app later with the same number and PIN.
Easypaisa Account Registration for Telenor Users
- Dial *786#.
- Enter your CNIC number and date of issue.
- Create a five-digit PIN.
- Re-enter the PIN to confirm it, then follow any remaining instructions.
Easypaisa Account Registration for Jazz, Zong, and Ufone Users
Dial *2262# from your SIM, then follow the registration menu through the same CNIC and PIN prompts. Menu wording may differ slightly by network.
Avoid *786# on these SIMs: on Jazz, that code belongs to JazzCash, which is a separate wallet.
If neither route works for you, visit an authorized Easypaisa agent with your original CNIC. An agent may help with registration and biometric verification, but successful account opening still depends on the bank’s identity checks and approval requirements.
Standard account opening is free, although the published fee schedule lists a Rs. 1 platform fee for applicable USSD transactions.
How to Verify and Upgrade Your Easypaisa Account
Opening an account and upgrading it are separate stages. Registration checks your CNIC details and mobile number, while biometric verification can move a Level 0 account up to Level 1. The app may still ask for extra checks during signup, so complete whatever it shows.
To request an upgrade in the app:
- Tap your profile picture and select Account Level.
- Tap Upgrade Your Account.
- Scan your left hand, then your right hand, as instructed.
- Fill in your details and tap Upgrade.
Your daily, monthly, and yearly limits depend on your account level. An Asaan Digital Account may offer higher limits, subject to eligibility and verification.
Easypaisa’s published Schedule of Charges lists the following fees:
- Level 0 to Level 1: Rs. 99 per in-app biometric verification submission.
- Level 1 to Asaan Digital Account: Rs. 75 per upgrade request submission.
- USSD transactions: Rs. 1 platform fee per applicable transaction.
These are separate from the free standard account-opening process. Because fees can change, check the latest schedule and any amount displayed in the app before submitting an upgrade.
An upgrade is not guaranteed simply because a biometric scan is completed. Easypaisa may request further verification or reject an application that does not meet its requirements.
Common Easypaisa Account Registration Problems and Fixes
|
Problem |
Possible Cause |
Recommended Fix |
|
OTP not received |
Weak signal, inactive SIM, or three OTP requests already used that day |
Check your signal and SMS inbox. If you’ve used all three attempts, stop requesting codes and contact support if the problem continues. |
|
CNIC details rejected |
Expiry date or date of birth entered instead of the issue date, or a mistyped number |
Re-enter the details exactly as printed on the card. |
|
Expired CNIC |
The identity document is no longer valid |
Renew your CNIC with NADRA before registering. |
|
Account already exists |
An earlier account is linked to your CNIC |
Contact support to identify or recover the existing account. |
|
SIM fails ownership verification |
The mobile number is registered to another person in PTA records |
Use a SIM registered in your name or contact your operator to resolve the ownership issue. |
|
USSD code not responding |
Wrong code, poor signal, or a temporary network issue |
Check your network’s code, retry later, or use the app. |
Easypaisa’s published FAQ allows three OTP requests per day. If you’ve exhausted them, avoid repeatedly trying the same registration process. Wait until further requests are permitted or contact customer support for guidance.
An OTP delivery problem is different from a SIM ownership mismatch or an already-registered CNIC. Receiving a valid OTP will not resolve those separate eligibility problems.
For unresolved issues, contact Easypaisa through these channels:
- Telenor users: 3737
- Other networks: 021-111-003-737, 042-111-003-737, or 051-111-003-737
- Complaints email: complaints@easypaisa.com.pk
- Online: Easypaisa Contact Us
Never share your PIN or OTP with anyone claiming to be an Easypaisa support representative. Legitimate support agents should not ask for these codes.
Read more: How to Check All SIMs Registered on Your CNIC & Block Unknown Numbers
What to Do After Opening Your Easypaisa Account
Your account number is the mobile number you registered. Your IBAN sits under Account Settings > Account Information, and your level appears under Account Level in your profile.
Give your account number or IBAN to anyone sending you money. To send money yourself, add funds through an authorized Easypaisa shop or by bank transfer, then use the app’s transfer options.
Review the recipient’s details and any applicable fee before confirming a payment. Treat anyone who asks for your PIN or OTP as a scammer, even if they say they work for Easypaisa.
Start Using Your Easypaisa Account Safely
Use the app if your phone supports it, or the USSD code for your network if it doesn’t. Make sure your SIM is registered in your name, and check any verification fees before proceeding.
If your application still fails, use Easypaisa’s official contact channels rather than paying someone who promises guaranteed account approval.
Frequently Asked Questions
Can I Open an Easypaisa Account Without a CNIC?
Adults need a valid CNIC. Children aged 12–17 can open a NewGen account through a parent or guardian using a B-Form or juvenile CNIC.
Is Easypaisa Account Registration Free?
Yes. Opening an account is free, but upgrades, withdrawals, and some transactions may have fees.
Can I Use Easypaisa Without a Telenor SIM?
Yes. Jazz, Zong, and Ufone users can register through the app or dial *2262#. Telenor users dial *786#.
Can I Create Two Easypaisa Accounts on One CNIC?
No. Each CNIC can normally have only one standard personal Easypaisa account.
How Long Does Easypaisa Account Verification Take?
Basic registration usually takes a few minutes. Additional verification or account upgrades may take longer.
